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25-28 September 2025  Roma Expo Centre
16-19 October 2025  Vicenza Expo Centre
23-26 October 2025 Superstudio Maxi, Milano
16-19 November 2025 Lingotto Fiere, Torino
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FAQ

FAQ

The questions you ask us just a few times

You don’t always have to contact support: we’ve got the right answer for every question you have!

Check out our FAQs. In a few clicks you could clear up that doubt that doesn't make you sleep at night.

ℹ️ GENERAL INFO

When does the fair take place? And what are the opening hours?

Abilmente Turin is from 13 to 16 november 2025!

Opening hour:

  • Thursaday - Saturday 9.30 am - 6.00 pm
  • Sunday 9.30 am - 5.00 pm

 

Does the fair take place every year?

Yes, the fair takes place every year, twice a year, in autumn and spring.

 

What can you find at the fair?

Here’s a quick summary of all the creativity waiting for you:

  • Exhibitors with all the materials you need to create
  • Special areas with top creatives ready to teach, show, and share all their DIY secrets. Check out the news page to discover more.
  • Exhibitions and installations
  • Loads of courses, of all kinds!

What courses can I attend? How do I sign up?

You can book courses online on the official Abilmente website. You can also sign up directly at the fair, but spots sell out fast… so it’s best to book early!

 

You’ll find all the courses, regularly updated, in the “courses” section accessible from the website menu.
Each cours page has full details on how to register, timings and teachers.

 

Note: If you can’t find the “courses” menu item, it means the section isn’t online yet, so you’ll need to be patient a little longer.

🎟️ TICKETS and ENTRANCES

How much are the tickets and where can I buy them?

Prices are available in the “Tickets” section of the official website. You can buy them online or directly at the fair.

What payment methods are accepted?

  • Credit cards (VISA, MasterCard, American Express, PostePay)
  • PayPal
  • Satispay

Having trouble buying tickets?

Don’t panic! If your payment doesn’t go through, you don’t receive your ticket, or you have any doubts:

  • Check your junk/spam folder—sometimes the email ends up there.
  • Make sure you entered your card or payment details correctly.

  • If the problem continues, email our support team at helpdesk@abilmente.org or call +39 054 1744555, available every Tuesday and Friday from 9.30 am to 12.20, from 17 June to 5 September.


You’ll see, we’ll know how to help you😉

Do the children have to pay for entry?

No, entry is FREE for children up to and including 12 years old. A special day to enjoy together!

Are there any discounts for people with disabilities?

Yes! FREE entry for people with a disability of over 70%.
Free tickets can be collected at the dedicated desk by showing the disability card or INPS certificate directly at the fair.

 

A companion enters free of charge in cases of 100% disability; in other cases, the companion can enter with a reduced ticket costing €5.

 

Can I bring my dog to the fair?

  • Dogs up to 10 kg: allowed in a carrier or on a leash with a muzzle
  • Dogs between 10 and 20 kg: only allowed on a leash with a muzzle
  • Dogs over 20 kg: not allowed

Can I re-enter the fair with the same ticket after leaving?

Unfortunately, no. The ticket is valid for a single entry only, just like at the cinema, stadium or similar venues and for legal reasons, re-entry is not permitted.

Why is the ticket named?

When you buy tickets, you’ll need to fill in the names of the attendees. For this reason, tickets cannot be transferred to other people.

When can I get a refund for my ticket?

Refunds are ONLY available if the event is cancelled.

🚗 HOW TO GET TO THE FAIR

What is the fair’s address?

 

Lingotto Fiere
Via Nizza, 294, 10126 Torino TO

How do I get to the fair?

You can get there by car, train, taxi or bus.

Directions to the fair are available at the following link: How to reach us.

I live far away. Are there groups leaving from my city?

Organised groups are the perfect solution!

You can check the “Groups Departing” page to find a group to join or you can create your own group.

For more info: abilmentegruppi@iegexpo.it

 

🌈 EXPO SERVICES

Can I get the floor plan and exhibitor catalogue in advance?

Absolutely! We publish them a few weeks before the fair  and you can fin it also on the website.

Is the fairground fully accessible to people with disabilities? Are wheelchairs available?

The exhibition venue is fully accessible for people with disabilities. A limited number of wheelchairs are available and can be requested at the entrance, subject to availability.

 

 

Is there a cloakroom service?

No, there is no cloakroom service available. However, there are several luggage storage options in Turin, including a locker at the train station.

Are there bars inside the fair?

Of course, there’s a food court inside the exhibition area where you can enjoy a meal in total relaxation.

 

Is free wifi available?

Yes, free open-access Wi-Fi is available throughout the entire exhibition venue.

🛎️HOTELS, DINING AND LEISURE

How can I book a hotel? Are there affiliated hotels?

For information about accommodations and any special deals, please check the "Tickets and Useful Info" page.

STILL NEED HELP?

The Abilmente team is ready to help you!

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